FAQ

Coffee passes between an inner cone-shaped burr and an outer burr. Turning the handle breaks the beans down; changing the gap changes the grind. BurrPress pairs 420 stainless steel conical burrs with an aluminum body and a numbered external dial.

Fine settings are intended for espresso; pour-over generally calls for a coarser grind. Your beans, basket, and machine determine the setting and whether you can dial in a particular recipe. We do not promise compatibility with every espresso setup. Fine grinding also tends to take more turns and effort.

The numbered dial sits outside the grinder, so you can adjust without opening the catch cup. Note your setting when a brew tastes good, together with your beans and recipe. Dial numbers are relative starting points for this grinder, not universal recipes or a calibrated particle-size chart. Never force the dial past its stop.

Begin with your brewer’s recipe: usually medium to medium-fine for pour-over and finer for espresso. Keep the dose, water, and technique steady. Change the grind a little, taste, and write down the result. Avoid overfilling or packing beans down; work in smaller portions when needed.

The grinder, crank handle, and catch cup. The $8 cleaning brush and $19 EVA travel case are sold separately. The burrs shown separately in photographs illustrate the mechanism; they are not a spare set.

Obsidian Black is the purchasable finish. Grey and gold finishes in reference photography are not selectable products. Grinder and accessory images are product photographs.

Keep the burrs and adjustment mechanism dry. Empty the catch cup and use a clean, dry brush on loose grounds. Wipe the exterior with a barely damp cloth, then dry it immediately. Do not rinse, soak, immerse, or put the grinder in a dishwasher. Only wash a removable part if the supplied manual expressly allows it.

Use the supplied manual for the disassembly sequence. Note your dial setting and keep small parts in order; alignment and the adjustment reference can change after reassembly. Accessible-surface brushing is enough for a routine clean. Do not add oil, solvents, or rice as a cleaning method.

Stop turning and do not force it. Empty loose beans if the manual permits, then inspect according to its instructions. Keep fingers and tools clear of the burr path. Never use a drill or powered adapter to work through a blockage.

Use roasted coffee beans only. Spices, nuts, and unroasted beans can leave oils, clog the mechanism, or damage it. Grind by hand and clean out old grounds between different coffees.

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The return window is 30 days from delivery for unused items in original packaging. Keep the full contents together and request return instructions before sending anything. The return address and support channel will be published when fulfillment opens. Applicable statutory rights, including EU withdrawal and legal guarantee rights, are preserved.